As a company we recognise the importance of the safe management of allergens and the serious effect they can have on certain individuals. We therefore go above and beyond what is legally required and have clear and transparent policies in place to deal with handling allergens, as well as a strict auditing process to ensure that these policies are fully complied with in all of our restaurants.
Our full menu clearly signposts people who suffer from allergies to our allergen specific menu. Every restaurant team is fully trained and has printed detailed allergen tables. This information is also published online here so customers can make an informed decision before they dine with us.
There are lots of tasty treats on our vegan menu which you can find here.
We have lots to choose from on our non-gluten menu, click here to see all the tasty dishes.
Our 3-course Taste of Zizzi menu is available all day, every day. You can see the menu, here.
Restaurants & Bookings
If you need to cancel your booking, just head to zizzi.co.uk/cancel and enter your email address and the reference number of your booking to confirm your cancellation.
Whether you’d like to tell us about your experience or have a general enquiry please fill in the form here and someone from our Customer Experience team will get back to you within 7 working days.
If the restaurant has space outside and the weather is fine, yes! Please select outdoor booking when making a reservation.
We’ve gone completely cashless in our restaurants, and support contactless card, Apple Pay or Google Pay transactions. You can pay up to £100 contactless on your card and unlimited when using Apple Pay and Google Pay. The £100 contactless card limit may not be available in all restaurants.
Offers & Promotions
Yes, we are very proud to support our emergency services. We have a partnership with Blue Light. Please visit their website/app to find the latest offers & exclusions.
Yes, you can exchange your Tesco Clubcard vouchers for a Clubcard Partner code. Clubcard Partner codes can only be used at specific restaurants. To see the full terms and conditions and list of restaurants it can be used in, please visit the Tesco website, here.
Simply activate your Buyagift voucher online and show the code to a member of the team when you order.
Unfortunately, these can’t be used as payment through online orders, direct with Zizzi or delivery partners. However, you can use on Call and Collect orders.
Yes, we work with UNiDAYS and Tastecard. To see their full terms & conditions, and excluded restaurants, please visit their respective websites. We don’t work with any 3rd party sites like HotDeals or PromoPro.
Yes, as we are so busy on Valentine’s Day, Mother’s Day & Father’s Day, and in December, you won’t be able to use offers from our promotional partners during these times. To see the full terms & conditions, and excluded restaurants, please visit the website of our relevant promotional partner.
You can click & collect your order at all our restaurants or have it delivered through one of our partners: Deliveroo, Uber Eats or Just Eat if available in your area. To check who delivers in your area, visit the ‘Find Your Zizzi’ page.
If you’d like to leave a tip, simply add ‘team tip’ when you pay – it’s totally up to you. For groups of 6 or more, an optional 10% team tip is automatically added.
All team tips are passed to team members, and are subject to National Insurance and tax. The company does not profit in any way from the money given to our team.
We believe in rewarding the entire team who helped deliver your experience, however you can of course leave a cash tip directly to your server.
Zizzi Zillionaires' Club
Simply head herefor the full Zizzi Zillionaires’ Club FAQs.
Please use the talk to us section of our website and provide as much information as you can on your enquiry or proposal.
Details of all our current vacancies can be found here.
As much as we’d love to be able to support every charity request, unfortunately, we are unable to help with ad hoc donations & fundraising enquiries as we’re proud to support the Mental Health Foundation and are committed to raising £1 million for them over the next 3 years. We wish you every success!